Stay Casino Privacy Policy

At Stay Casino, we are committed to protecting your personal information and ensuring your privacy is respected at every stage of your experience with us. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit and use our platform at Stay Casino.com. By accessing our services — whether for stay casino login, gameplay, or contacting support — you acknowledge that you have read and understood the terms of this policy. We encourage you to review it carefully before using our stay online casino.

Who We Are

Stay Casino is operated by Hollycorn N.V., a company registered and licensed under the jurisdiction of Curaçao, operating under a licence issued by Antillephone N.V. When we refer to "we," "us," or "our" throughout this document, we mean Hollycorn N.V. as the data controller responsible for your personal information. If you have any questions about how we handle your data, you may reach us at support@Stay Casino.com.

Information We Collect

We may collect the following categories of personal data when you register, deposit, withdraw, or otherwise interact with our Stay Casino platform:

Personal Identification Data

Full name, date of birth, and nationality
Email address, phone number, and residential address
Government-issued identification documents for verification purposes
Username and account credentials used for stay casino login australia and other localised access

Financial and Transaction Data

Payment method details including card information, digital wallet identifiers, and cryptocurrency wallet addresses
Deposit and withdrawal history, including stay casino withdrawal records
Transaction timestamps and amounts in supported currencies (EUR, AUD, CAD, NZD, USD, NOK, and select cryptocurrencies)

Technical and Behavioural Data

IP address, browser type, device identifiers, and operating system
Session logs, click patterns, and pages visited on our Stay Casino platform
Gaming activity, bonus redemptions, promo code usage (including stay casino bonus codes and Stay Casino promo code submissions)
Information related to stay casino app download and mobile session data

Communication Data

Records of live chat interactions and email correspondence with our support team
Feedback, complaints, and any other content you submit to us

How We Use Your Information

At Stay Casino, we process your personal data for the following purposes, always relying on a lawful basis as required under applicable data protection law:

Account management: We use your data to create and maintain your player account, process your stay casino login, and verify your identity in line with our KYC (Know Your Customer) obligations.
Payments processing: We rely on your financial data to process deposits and withdrawals securely, including stay casino withdrawal requests.
Bonus and promotion delivery: We use your activity data to award applicable bonuses — including your stay casino sign up bonus, stay casino free spins, stay casino free chip, and ongoing promotions such as Free Spin Tuesdays, Weekend Reload, and our Fortune Wheel offers.
Legal and regulatory compliance: We are obligated to verify player eligibility, prevent access from restricted jurisdictions, and fulfil anti-money laundering and responsible gambling requirements.
Marketing communications: With your consent, we may send you relevant promotions, such as Stay Casino bonus codes, stay casino promo codes, birthday bonuses, and tournament invitations. You may withdraw consent at any time.
Service improvement: We analyse usage patterns to improve the performance of our stay casino games library, stay casino slots selection, and stay casino app experience.
Fraud prevention: We monitor for suspicious behaviour, including VPN usage, which is strictly prohibited on our platform and may result in account suspension or confiscation of winnings.

Cookies and Tracking Technologies

Our Stay Casino website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how players interact with our platform. These include session cookies, persistent cookies, and third-party analytics cookies. By continuing to use our site, you consent to our use of cookies as described here. You may manage or disable cookies through your browser settings, though doing so may affect the functionality of certain stay casino online features.

Sharing Your Data

We do not sell your personal data to third parties. However, we may share your information with trusted third parties under the following circumstances:

Payment providers: We share necessary data with payment processors such as MiFinity, CoinsPaid, Visa, Mastercard, and others to facilitate transactions.
Game providers: We work with software suppliers including Pragmatic Play, Yggdrasil, Push Gaming, and many others. These providers may receive session and gameplay data to deliver their content.
Regulatory authorities: We may disclose information to licensing bodies or law enforcement as required by our obligations under our Curaçao licence.
Fraud prevention and KYC partners: We use third-party verification services to confirm player identity and prevent fraudulent activity.
IT and infrastructure providers: Service providers who support the technical operation of our Stay Casino platform may have limited access to data under strict confidentiality agreements.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our regulatory obligations. In most cases, we are required to retain transaction and identity records for a minimum of five years following account closure. After this period, we securely delete or anonymise your data.

Your Rights

As a player using our Stay Casino services, you have certain rights regarding your personal data. Depending on your jurisdiction, these may include:

The right to access the personal data we hold about you
The right to correct inaccurate or incomplete data
The right to request deletion of your data (subject to legal retention requirements)
The right to restrict or object to certain processing activities
The right to data portability in a structured, machine-readable format
The right to withdraw marketing consent at any time

To exercise any of these rights, please contact us directly at support@Stay Casino.com. We will respond to all verified requests within a reasonable timeframe and in accordance with our legal obligations.

Security of Your Data

We take the security of your personal information seriously. Our Stay Casino platform employs industry-standard encryption technologies (SSL), access controls, and regular security audits to protect your data from unauthorised access, loss, or disclosure. While no online system can guarantee absolute security, we are continuously working to improve our safeguards and maintain the trust of our players across Australia, Canada, New Zealand, Norway, Germany, Austria, Ireland, and all other markets we serve.

Third-Party Links and Services

Our website may occasionally contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites and encourage you to review their respective privacy policies independently. Our Stay Casino privacy policy applies solely to information collected through Stay Casino.com.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will notify you via email or through a notice on our stay casino online casino platform. Your continued use of our services following such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data at Stay Casino, please do not hesitate to reach out to our support team:

Email: support@Stay Casino.com
Live Chat: Available 24/7 directly on our website
Operator: Hollycorn N.V., licensed by Antillephone N.V., Curaçao

We value your trust and remain fully committed to handling your personal information responsibly, transparently, and in accordance with all applicable data protection regulations.